WAButton

Magento Open Source & Adobe Commerce

Enterprise WhatsApp Lead Capture for Magento 2

Capture high-ticket B2B inquiries, wholesale orders, and retail questions on Magento 2. Multi-agent routing, business hours, and automated webhook delivery.

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2 min setup Target: Content -> Design -> Configuration -> Miscellaneous HTML

Step-by-step installation for Magento & Adobe Commerce

Follow these steps to add your WAButton installation code to your Magento & Adobe Commerce website.

  1. 1

    Open Design Configuration in Magento Admin

    In your Magento 2 admin panel, go to Content -> Design -> Configuration. Select Edit on your main store view.

    Pro tip: Choose 'Global' to apply to all store views or select a specific store view for regional language targeting.

  2. 2

    Locate Miscellaneous HTML

    Scroll down and expand the Footer section. In the "Miscellaneous HTML" field, paste your WAButton code.

    Pro tip: Adding via Miscellaneous HTML avoids requiring developer code releases or composer deployments. 

    <script src="https://widget.wabutton.app/v1.js" data-widget-id="YOUR_WIDGET_ID" async></script>
  3. 3

    Save and Flush Magento Cache

    Click Save Configuration, then navigate to System -> Cache Management and click Flush Magento Cache.

    Pro tip: Alternatively, run 'bin/magento cache:flush' from your server CLI.

Why store owners and agencies choose WAButton for Magento & Adobe Commerce

B2B Quote Capture

Custom lead forms collect company name, quantity, and requirements before handoff.

Department Routing

Direct wholesale vs. retail buyers to the right sales representatives.

Secure Webhook Delivery

SSRF-protected webhooks and TLS encryption in transit.

Multi-Storeview Compatible

Create different widgets with localized languages for each Magento store view.

Frequently asked questions

Can I use different phone numbers for different Magento store views?

Yes! You can create dedicated widgets in your WAButton dashboard for each regional store view and paste their respective embed codes.

Does it integrate with Magento B2B quote workflows?

Yes. Pre-chat lead qualification can collect tax ID, company name, and product SKU, passing them directly to your CRM via webhooks.

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Give visitors a way to ask about your products, prices or availability. Reply from the WhatsApp you already use.

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