Pre-chat lead forms Available on Pro
Collect visitor details before the WhatsApp chat begins.
Ask for names, emails, and answers to key questions before opening WhatsApp. Keep leads organized and export them directly to your CRM.
What you actually get
Ask before the chat opens
A multi-step form runs first, so the conversation starts with the details in hand instead of three messages spent collecting them.
Twelve fields that map to your CRM
Canonical fields mirror standard CRM properties, so a lead arrives structured rather than as free text you have to re-key.
Every lead carries a reference
A reference code goes into the WhatsApp handoff message, so the chat and the captured record can be matched later. Export the whole set to CSV whenever you need it.
Common questions
Which plan includes lead forms?
- Pro and above. Free and Starter still take chats and use popups; the multi-step form and its CRM mapping start at Pro.
Will a form put people off?
- A long one will. Keep it to the two or three fields you genuinely need, and use live validation so nobody is rejected after submitting.
Where do the leads go?
- Into your dashboard with pipeline stages, out by CSV export, and to a webhook if you want them in your own systems. You can also email up to five people on each new lead.
Tomorrow's conversations are already visiting your website today.
The opportunity isn't only getting more visitors. It's connecting with the ones you already have, before their interest fades.
One line of code. No credit card. No waiting.