PrestaShop 1.7 & 8+
Boost PrestaShop Store Sales with WhatsApp Chat
Provide immediate WhatsApp support for PrestaShop shoppers. Assist customers with product questions, stock availability, and checkout issues to increase conversion rates.
2 min setup Target: themes/your-theme/templates/_partials/footer.tpl or Custom Code Module
Step-by-step installation for PrestaShop
Follow these steps to add your WAButton installation code to your PrestaShop website.
- 1
Access Theme Footer Template or Custom Code Module
In your PrestaShop files, open themes/your-theme/templates/_partials/footer.tpl, or navigate to your Custom Code / HTML module in the PrestaShop Back Office.
Pro tip: Always clear PrestaShop Smarty cache after modifying theme template files.
- 2
Add Code with Smarty Literal Tags
If adding directly to a .tpl file, wrap the script inside {literal}...{/literal} tags so the Smarty template engine does not parse the JavaScript syntax.
Pro tip: Using {literal} tags prevents PrestaShop Smarty syntax error 500 crashes.
<script src="https://widget.wabutton.app/v1.js" data-widget-id="YOUR_WIDGET_ID" async></script> - 3
Clear PrestaShop Cache
In your PrestaShop Back Office, go to Advanced Parameters -> Performance. Click 'Clear cache' in the top right to make the WhatsApp button live.
Why store owners and agencies choose WAButton for PrestaShop
Cart Abandonment Recovery
Assist hesitant shoppers right before checkout on WhatsApp to resolve payment or shipping concerns.
Department & Agent Routing
Automatically route wholesale, technical, and retail inquiries to different WhatsApp numbers.
Zero Module Licensing Fees
No costly monthly module subscriptions or licensing keys from the PrestaShop Addons marketplace.
Multi-Language & Multi-Store
Deploy dedicated localized widgets across each of your PrestaShop multistore domains.
Frequently asked questions
Do I need to buy a module from PrestaShop Addons?
- No! WAButton requires no paid modules. It embeds in seconds via your theme template or any free custom HTML module.
Does WAButton support PrestaShop Multi-Store configurations?
- Yes. You can create different widgets in your WAButton dashboard with specific localized greetings and numbers for each store, and inject them into their respective templates.
Related Free Tools
Create WhatsApp links, QR codes and messages for your business.
More installation guides
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WooCommerce & WordPress
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Magento & Adobe Commerce
Magento Open Source & Adobe Commerce
Add a WhatsApp button to your Magento & Adobe Commerce website.
Add WhatsApp to your website.
Give visitors a way to ask about your products, prices or availability. Reply from the WhatsApp you already use.
Free plan available. No credit card required.