Multi-agent routing
Route WhatsApp chats to the right person or department.
Assign separate phone numbers, roles, and schedules to your team. Distribute chats evenly with round-robin or route them based on custom rules.
What you actually get
Every agent, their own everything
Number, role, avatar and working hours per agent, so the widget shows who is actually available rather than one shared contact.
Manual, round-robin or rules
Let the visitor choose, spread volume evenly, or route by page, device, time and traffic source. Rules fall back to round-robin when nothing matches.
Channels and groups, not just chats
A destination can be a one-to-one chat, a WhatsApp Channel, a Group or a link. Up to five, so the widget points at the right place rather than one place.
Common questions
How many agents can I have?
- One on Free, three on Starter, ten on Pro and fifty on Agency. Each can have a separate number.
What happens when everyone is offline?
- The widget shows your outside-hours message with the next opening time, or hides itself entirely if you prefer.
Can two agents share a number?
- Yes. Agents are how you present and route; they do not each need a separate WhatsApp account.
Tomorrow's conversations are already visiting your website today.
The opportunity isn't only getting more visitors. It's connecting with the ones you already have, before their interest fades.
One line of code. No credit card. No waiting.